At Spooder Haven, we treat every micro-habitat as a functional work of art. Because our enclosures feature delicate architectural details, we take packaging and shipping seriously to ensure your spider’s new home arrives in pristine condition.
1. Free Insured US Shipping
We provide 100% Free Tracked Air Shipping to all 50 US states on every order. There are no hidden fees or extra handling charges at checkout.
2. Handcrafting & Curing Timeline (4–6 Business Days)
Every enclosure is built and hand-painted to order. Once finished, each piece undergoes a mandatory 72-hour curing cycle in our ventilation studio. This guarantees that all non-toxic acrylic paints and protective matte sealants are 100% dry and completely fume-free before packaging.
3. Air Transit & Doorstep Delivery (6–8 Business Days)
Following safety inspection, your package is dispatched via priority air express directly to the United States. Final delivery is handled securely by USPS. Total turnaround from the day you place your order to delivery at your door is typically 10–14 business days. You will receive an automated tracking link the moment your parcel is dispatched.
4. 100% Safe Arrival Guarantee
We pack every habitat with custom-molded, multi-layer high-density shockproof foam designed for international air cargo. However, transit accidents occasionally happen. If your enclosure arrives cracked, damaged, or broken:
-
Take 2–3 clear photos of the damaged item and outer packaging within 48 hours of delivery.
-
Email us at our support address with your order number.
-
We will craft and dispatch a brand-new replacement immediately at zero additional cost to you. No stressful claim battles, no hassle.